Refund Policy

Thank you for shopping with FLX Supplements. Your satisfaction is our priority. Please review our refund policy below.

1. Refund Eligibility

  • We accept refunds on unopened and unused products within 30 days of purchase.
  • To be eligible for a refund, the item must be in its original packaging and in the same condition as you received it.

2. Non-Refundable Items

  • Products that have been opened or used are not eligible for a refund due to hygiene and safety reasons.
  • Gift cards and downloadable products are non-refundable.

3. Refund Process

To initiate a refund, please follow these steps:

  1. Contact Us: Notify us of your intent to return the product within 30 days of receipt.
  2. Return Shipping: You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
  3. Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

4. Refund Approval

  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
  • If your return is rejected, we will send you an email explaining the reason for the rejection.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please follow the refund process above and place a new order.

6. Changes to This Policy

We may update our refund policy from time to time. Any changes will be posted on this page with an updated effective date.